+ Do I need to purchase paint & materials?

Unless otherwise specified, your estimate includes the following:

• All labor & materials (including paint) required to complete your project.
• Removal/recycling of all trash generated by your project.
• Pre & post project walkthroughs to ensure your complete satisfaction with our finished product.
• Insurance required to complete your project.

+ What do I need to do before you arrive?

Specific directions will be outlined on your estimate, under a section titled, "homeowner responsibiliites." Leading up to the beginning of your project, your project manager will be in touch to ensure that your home is ready for work to begin.

+ Do I need to be home at the time of service?

Typically no, you do not need to be home at the time of service. Our project manager will coordinate with you on how to gain entry to your home if needed, prior to our arrival.

+ What is your payment schedule?

Unless otherwise specified in your estimate, here is our payment schedule:

• For projects scheduled within 60 days: 50% down payment, 50% balance upon completion.
• For projects scheduled more than 60 days out: 25% scheduling down payment, 25% remaining down payment (due 2 weeks prior to scheduled start date), 50% balance upon completion.

+ Why do I need to make a down payment?

We require a down payment for all projects, paid per our payment schedule, in order to add your project to our schedule, and to pay for all materials required for your project.

+ How do I pay for your services?

We make paying for our services easy! Using the payment schedule that is established in your estimate, we will send you invoices through QuickBooks. Please note that credit card payments are subject to a 3% processing fee.

+ Will I need to sign a contract before you begin work?

Yes, we will send you a contract through DocuSign prior to beginning your project that you can review and sign. The contract will ensure that we are aligned on the scope of your project, the payment terms, etc.

+ How should I pick out paint colors?

We want to help you take the guesswork out of picking paint colors by providing a complimentary Sherwin Williams COLORSNAP Virtual or In-Home Color Consultation ($95 Value) with every signed Twin Cities Resurfacing contract. With a complimentary Sherwin Williams COLORSNAP Virtual or In-Home Color Consultation, a professionally trained Color Consultant will meet with you and help you choose the perfect colors for your space. To learn more, please click HERE.

If you'd rather select your own colors, please head to your local Sherwin Williams store to do so! We can also match existing paint colors for you.

+ What are your service offerings?

We're glad you asked! Twin Cities Resurfacing offers a wide range of painting and floor coating services, and you can learn more by clicking on the PAINTING, FLOORS, and MORE tabs in our website menu. And if you have any questions, please click HERE to get in touch!

+ Who will complete my project?

Twin Cities Resurfacing works with a variety of highly skilled, professional painters and floor coating installers. The team that will work on your project will have all of the experience and equipment necessary to do the best work possible.

+ What's the best way to get in touch with us?

If you'd like to schedule an estimate to discuss your project, please click HERE to get started. We can't wait to meet you!

+ Where can I find your business license and insurance information?

You can find a copy of our liability insurance, a background check, and our business license information by clicking HERE.